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20 Year Living Spaces Guarantee

Every extension in our range, including our conservatories, orangeries, and home extensions, comes with a 20 year guarantee, which is double the industry standard. This guarantee gives you the confirmation that our extensions are made to last.

All our buildings are covered by our living spaces guarantee.

At 5 Star, the term Living Spaces covers every type of extension we design and build. From conservatories and orangeries to home extensions and replacement roofs, if itโ€™s a space created by 5 Star, it falls under one simple promise.

Our 20-Year Living Spaces Guarantee applies to everything we build. There are no separate warranties, no product-by-product small print, and no exceptions depending on the type of structure. One guarantee covers the entire living space, giving you complete peace of mind from day one.

Modern Grey Orangery with Bi-Fold Doors

A lifetime of assurance...

A new living space or home extension is a permanent part of your home, so it needs to be designed properly and built to last – not rushed or compromised.

Unlike some home improvement companies, 5 Star Windows & Conservatories provides a 20 year insurance-backed guarantee (IBG) on all living spaces. This independent backing is your assurance that every extension is expertly designed, carefully built, and made to perform over the long term.

Price Promise an all Home Extension

If 5 Star builds it, itโ€™s protected for 20 years.

That means long-term confidence in the structure, materials, and workmanship – all backed by a company with a proven track record of building living spaces that are made to last.

Itโ€™s a straightforward approach, designed to remove uncertainty and give you reassurance that your investment is protected for the long term.

By using high-quality materials and proven construction methods as standard, we ensure your investment remains protected for years to come.

5 Star provides a 20 Year Guarantee on Windows, Doors & Living Spaces

Our Living Space Guarantee is insurance backed!

Even though 5 Star has been building all types of extensions since 2002, some customers, who do not know us, may worry about us being here to support you over your Living Spaces Guarantee period. With this in mind, and even though we do not believe you will ever need it, all our Living Spaces Guarantees have the additional assurance of a 10 year insurance backed Living Spaces Guarantee issued by the Consumer Protection Associationย โ€“ and 5 Star pay your premium!

Insurance Backed Guarantee - CPA

Environmental Policy

We have our own self-imposed Environmental Policy, and our 20-year Living Spaces Guarantee is a key part of it. By providing living spaces that last and last, it prevents a customer from needing to replace any element of the design further down the line, which leads to over consumption and harmful carbon emissions.

Most customers will only invest in a home extension once and they will pay good money to get one. So, it not only right that they should get a 20-year Living Spaces Guarantee and an extension that provides endless pleasure and an energy efficient atmosphere.

20 Year Window Guarantee

Living Spaces Guarantee - getting help...

If you need help, an adjustment, or have a concern about any of our living spaces covered under your living spaces Guarantee you can simply call our service team on 01562 66660 or fill in an online door Guarantee service request form.

Unlike many of our competitors, 5 Star has a dedicated member of the team who will diarise your appointment at an agreed time, appoint a service engineer to make the call, digitally oversee the visit, order any parts covered under your living spaces Guarantee and rebook an engineer as required.

5 Star Aftercare Service

A few exemptions...

There are a few additional services that fall outside of our living spaces guarantees’ standard cover, including plumbing, plastering, outdoor living products and any landscaping.

Accidental damage is never included within a guarantee but please be assured, if you do break any aspect of our buildings, we can always fix it, less expensively than any other building company.

Roof Glass units are covered for 10 years, this is half all the other double glazing glass units 5 Star fit, though still represents double the industry standard on roof glass which is normally only 5 years.

Concrete footing laid for conservatory with bricks and blocks ready to lay.

Unsure what style of living space you want for your home?

Our 5 Star advisors can guide you through every option of living space and help you choose the perfect design – request your tailored quote today.

5 Star customer reviews

Don’t just take our word for it, read a selection of reviews from our customers in Warwickshire, Worcestershire, Herefordshire and the West Midlands regions and their experiences with 5 Star Windows & Conservatories.

Request your free quote

Simplyย fill in your details for your free, no-obligation quotation, and click โ€œGet Quote.โ€

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Want to speak with an advisor? Give us a call on 01562 60800

Our friendly team will be pleased to help with any questions you may have.

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