20 Year Living Spaces Guarantee

At 5 Star, the term Living Spaces covers every type of extension we design and build. From conservatories and orangeries to home extensions and replacement roofs, if it’s a space created by 5 Star, it falls under one simple promise.

Our 20-Year Living Spaces Guarantee applies to everything we build. There are no separate warranties, no product-by-product small print, and no exceptions depending on the type of structure. One guarantee covers the entire living space, giving you complete peace of mind from day one.

That means long-term confidence in the structure, materials, and workmanship – all backed by a company with a proven track record of building living spaces that are made to last.

It’s a straightforward approach, designed to remove uncertainty and give you reassurance that your investment is protected for the long term.

By using high-quality materials and proven construction methods as standard, we ensure your investment remains protected for years to come.

We have our own self-imposed Environmental Policy, and our 20-year Living Spaces Guarantee is a key part of it. By providing living spaces that last and last, it prevents a customer from needing to replace any element of the design further down the line, which leads to over consumption and harmful carbon emissions.

Most customers will only invest in a home extension once and they will pay good money to get one. So, it not only right that they should get a 20-year Living Spaces Guarantee and an extension that provides endless pleasure and an energy efficient atmosphere.

There are a few additional services that fall outside of our living spaces guarantees’ standard cover, including plumbing, plastering, outdoor living products and any landscaping.

Accidental damage is never included within a guarantee but please be assured, if you do break any aspect of our buildings, we can always fix it, less expensively than any other building company.

Roof Glass units are covered for 10 years, this is half all the other double glazing glass units 5 Star fit, though still represents double the industry standard on roof glass which is normally only 5 years.