HELP & SUPPORT

At 5 Star Windows, Doors & Conservatories, we’re always on-hand to provide you with any help and support you may need before, during and after you improve your home with us.

Whether you’re a new or existing customer, you’ll find plenty of useful information in this section. Learn about our guarantees and aftercare services or read our helpful guides that help break down the myths and misconceptions of home improvement. Plus, with a dedicated contact section, we’ve made it easy for you to get in touch with a member of the 5 Star team.

What Happens Next?

WHAT HAPPENS NEXT?

What should you expect to happen when you place an order with us? Learn about our procedures and how your project will advance.

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UK Manufacture

UK MANUFACTURE

Find out about how we meet the demands of our customers by partnering with the best UK manufacturers in the sector.

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Installation Focus

INSTALLATION FOCUS

With a highly trained team of installers and engineers, you can be assured that your home is in safe hands.

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5 Star Aftercare Service

AFTERCARE SERVICE

5 Star is committed to providing top-quality products and services to all our customers. If the need arises, our team of aftercare specialists will be on hand to help.

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5 Star Guarantee

OUR GUARANTEE

At double the industry standard, we’re proud to offer our customers across Worcestershire, Warwickshire and the West Midlands a 20 Year Guarantee.

VIEW OUR GUARANTEE
5 Star Helpful Guides

HELPFUL GUIDES

From day-to-day tips on maintaining your new products to breaking down myths, gain all kinds of practical advice in this must-read section.

VIEW OUR GUIDES
FAQs

FAQs

Our FAQs cover many of the most asked questions about our products, services and the home improvement sector.

READ OUR FAQs
Our Customers

CUSTOMER REVIEWS

Many of our customers return to us again and again and recommend us to their friends. That’s something we’re extremely proud of.

READ OUR REVIEWS
Request Service Visit

REQUEST A SERVICE VISIT

If you have been advised to get in touch, or if you’ve found a potential fault, please alert us directly here.

REQUEST SERVICE

WANT TO GET IN TOUCH?

Whether you have a query or need to speak to an advisor about one of our products or services, you can get in touch by completing the form below.

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Speak to our Customer Services Team on 01562 60800.

Our friendly team will be pleased to help with any questions you may have.