WHAT HAPPENS NEXT

What can you expect to happen as your home improvement journey begins? This overview explains all.

SURVEYING

A 5 Star Windows, Doors & Conservatories surveying team will visit your property and take measurements. They will also go through the design to ensure it is suitable and clarify any details. If you’d like to make any changes, you can discuss them at this stage.

If planning permission is required, the team will also gather all the necessary information needed for the application and planning drawings.

What Happens Next - Surveying

PLANNING & BUILDING REGS

Planning permission and building regulations approval will only normally be required for conservatories, orangeries, extensions, and other living spaces. Where it is needed, we’ll take care of everything for you, submitting your planning application form and drawings to the local council.

You should allow 8-10 weeks for Full Householder Planning Permission or 6-8 weeks for NCS approval.

Planning & Building Regulations
Planning & Building Regulations

SCHEDULE OF WORKS

Next, we will assign a complete schedule of works and start coordinating your building and fitting teams. We manage the process, so you don’t need to get involved with the installation teams directly.

If power or water access is required, we’ll discuss this ahead of time.

What Happens Next - Schedule

BUILDING & INSTALLATION

If your new living space requires brickwork, we’ll discuss brick choices with you to ensure that we match your existing walls as closely as possible.

Once construction work has been completed, your roof and frames will be ordered. To provide the complete end to end service, we’ll also carefully co-ordinate all tradespeople throughout every stage of your project.

What Happens Next - Brickwork
What Happens Next - Installation

FINISHING

When your installation has been completed, we’ll make sure that you are happy with everything and ask you to sign off your project.

You can then start enjoying your new 5 Star home improvements.

What Happens Next - Finishing

ONLY AT 5 Star Windows & Doors

EXCLUSIVE DESIGNS

Our collections are exclusive to us. You won’t find a like-for-like comparison for a 5 Star product because there simply isn’t any!

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EXCEPTIONAL QUALITY

Everything we supply is made to measure for your property by award-winning fabricators and manufacturers

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UK MANUFACTURE

Is this technically true with 5 Star’s other products? Alternative below

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SECURITY FIRST

Protecting your family and home is at the heart of everything we do.

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5 Star Windows & Doors PROMISES

5 Star never fails to deliver on its promises. Yes, they’re very bold promises, but we believe it’s only right that you get the best products and best service.

TRANSPARENT SERVICE

We know that you need to feel like you can completely trust 5 Star. By being honest, transparent, and working extremely hard, you will have full confidence in our company.

Ethos of 5 Star Windows & Doors

Everyone working at 5 Star is expected to adhere to our ethos of always providing excellence to every customer. Our employees will go the extra mile to accomplish your objectives, with a tailored service.

20 Year Guarantee

5 Star is amongst a very small group of home improvement specialists to supply a 20 year guarantee. This covers both moving and non-moving parts. It demonstrates the confidence we have in our manufacturing standards. It’s good for you to know we’re there for you.

Price Promise

You will find our products to be very competitively priced for what you get. But, if you do manage to get a cheaper quote from elsewhere that has similar service standards, just let us know within 14 days and the difference will be refunded.

VISIT YOUR LOCAL 5 STAR SHOWROOM

Everyone is welcome to come in and browse around our showrooms, where our friendly sales team will be pleased to help with any questions you may have over a cup of coffee.

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WANT TO GET IN TOUCH?

If you have a query or issue about any of our products or services you can contact the Customer Services team by completing the form below.

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Want to speak with an Advisor? Give us a call on 01562 60800

Our friendly team will be pleased to help with any questions you may have.