Every week 5 Star receive letters of satisfaction. In fact people who choose us are often so pleased with their purchase and the unbeatable value for money, they do not hesitate to recommend us to family and friends. Have a look through a small selection of reviews we have received recently.
The fitter did a very good job.
we had 11 windows replaced .The whole experience from start to finish was thoroughly professional. Special mention fro Gareth Williams o the two home visits who was exceptionally professional and friendly.The saying that people buy people is so true. We will certainly be in touch in due course to replace our conservatory roof.
Very pleased with service would use them again
A first class job all round product and installation
Excellent service from first visit to the last. Good communication.
The project was a replacement roof (glass) and has made a significant difference ion the feel of the conservatory. The lighting has been added and also makes a positive impact. % Star provided a very good product and service overall- we are very happy with the outcome. Mike from sales was marvellous and understood our requirements and did so in a very helpful manner. Harvey was excellent in the survey as well. The guys who fitted the roof worked very hard and did a marvellous job in the day. Thank you all.
Excellent service, this is the second time I have used 5 Star and would again without hesitation, I have recommended them to a friend and she also is very impressed with the service. I would and have recommended 5 star since this.
We have to say how pleased we are with our new windows and doors, from the start we were given good design advice, on both the style of window and which door to would look best. Aide and Rich were very good fitters, they were polite and explained exactly what they were doing, no mess and cleaned up as they went. We are very pleased with all aspects of our 5 Star experience and would not hesitate to recommend.
Pleased with the finished product over all price seemed in comparison around the same as other quotes.
5 Star by name, 5 Stars by the level of service and professionalism. Absolutely delighted with the finished product.
We initially had our front door installed by 5 Star + were so pleased with it that when we decided to replace our patio door, back door we not hesitate to contact 5 star for the job! Excellent service all round, great work thanks 5 Star xx
Very pleased with every aspect of this company. Friendly, professional, great product, would recommend 100%
Excellent company who were willing to go the extra mile!
We were very impressed by the service and efficiency and would readily recommend to other parties.
The patio door looks wonderful. Nice style and fitting which certainly compliments the property.,The appointments were all on time from the initial enquiry, to the fitting. The fitters were a pleasure to have in my house for the few hours it took them to fit the door. Professional installation and cleaned before presenting the finished work. The whole process was completed with minimum fuss or disruption. Many thanks and my recommendations are certainly going out to friends. Thanks Mark
replacement of patio doors. both fitters worked very competently and in a very timely fashion.
Renewed my faith in workmanship
5 Star Services
Very pleased with complete job.
Excellent job & good service. Thanks
I had 5 windows and one door installed The workmen worked without disrupting the family. They were polite and finished the installation in less time than originally suggested. They cleaned up and made sure everything was fitted and worked correctly
Good service - Excellent product
Old house - not the easiest of jobs to undertake.
Excellent service from this company. We had used them before. The product is first class and the installers were brilliant. I didn't even have to find a broom.
VERY GOOD SERVICE AND WORKMANSHIP FROM BEGINNING TO END THANKYOU WE WILL BE BACK
Nice Tidy Job
We used 5 Star Windows & Conservatories to replace our front door. Every member of staff that we met was friendly, knowledgeable, and professional. In particular, we were both impressed by the showroom with a large selection of door samples.
Excellent products & service. Well pleased
Excellent service - very pleased with window.
Very pleased with the new windows and doors in my holiday cottage and will be booking 5* out to quote for windows in our own home. Thank you 5* for a great service.
a really good job. just what we wanted.
5 Star Product 5 Star Service 5 Star Prices
5 Star done the most amazing work. Perfect fitting and quality finish, I highly recommend. Al
1st class service and a very good job done by a first class company.
Installers did an excellent job. 😊😊😊 I would use and recommend 5star again
Communication between us and yourselves excellent. Sometimes between yourselves not so good. However/ Kayleigh came to the rescue. She is absolutely WONDERFUL!
Friendly and helpful service and workmen.
Very happy with Five Star, having obtained quotes from the two major national competitors we preferred to stay with a local firm who provided very competitive quotes for comparable quality.
Very pleased with our new door, communication with ourselves regarding fitting date was not the best as luckily a family member works for the company and was carrying out the work for us otherwise we wouldn’t have known that they had changed the fitting date to the following day than has been discussed. Good quality product and excellent fitting service
From first to last they are all wonderfull and very professional. They are called five star and they are.
Excellent fitter who was very pleasant. Very pleased with my new door.
Absolutely thrilled - fabulous doors.
Very efficient, cleaned up after themselves.
All the work and pricing was excellent. The finished product is to a high standard. We have no complaints in this regard. Our hesitancy is purely around the office processes and the degree to which the sales and admin process is joined up. I suspect that this could be dramatically improved with not too much effort. All this said the end result is great.
this was back in Autumn 2015, but we forgot to do this review at the time; everything is still good at May 2018
Excellent work and helpful staff. Fitting date had to be changed because the fitter was unwell but otherwise no problems.
Excellent from beginning of the process to the end.
We are very pleased with the work installed and the workmen involved who left everything tidy and clean a very good job all round.
Very happy with the product and the service. The staff were extremely hardworking and carried out the work to a high standard.We would be happy to use the company again in the future.
Very happy with my new composite door. Never felt I was being awkward while tweeking my initial design brief. Adjusted quotes were sent promptly and communication was quick and hassle free be it via telephone or email. Will definately use again in the future when the windows we inherited when we moved in require replacing.
We chose 5 star because we have had a conservatory/ doors fitted by them, and have always been pleased with the product + customer service.
Very professional fitting team. Job well done.
Good presentation and good fitting by pleasant staff.
Always friendly and professional to deal with. Always happy tò correct any problems.
Everything about this project went smoothly - everyone I came into contact with was friendly and knowledgeable about their products and how these would best fit my requirements. The installation went very smoothly and I am extremely pleased with the end result!
Excellent I will be happy to reccomend 5 star.
Very pleased with job. Excellent quality products. Nice friendly & efficient workforce. Would recommend.
A replacement roof to our conservatory was required, your sales agent and architect between them created just what we wanted. A few weeks two of your fitters came and started the work but due adverse weather conditions had stop. Later in the month three of your fitters turned up and completed the fitting in 1 day and of which we are extremely greatful and pleased with there work. Many thanks to all involved.
We have recommended you to our friends and they are booked to have a garden room fitted in April 2018. Excellent service at all times, thank you - it’s made a brilliant difference to our family life and we are really enjoying the room.
very pleased in process of ordering a front door staff paul and fitter garston very pleased with
Excellent product and service
10 Star product & services at affordable prices.
Excellent service & customer care
As can be seen from questions answered below "Excellent"
Very good when Trevor finished it
It has been a year since we had our new windows and door fitted, and we couldn't be happier! The whole process starting with my first visit to the showroom through to quotation and subsequent installation was a pleasure. The showroom staff, our project estimator and the project manager were always polite, professional and respectful. The installation team were obviously very experienced and highly skilled with a high level of workmanship. The small amount of building work done by their building partners before we were able to have our daughters bedroom window fitted was of an incredibly high standard. The products themselves are superb, they look amazing, and we have lost count of how many people have complimented us on our new front door!.... and it almost goes without saying that the energy savings the new installation has afforded us speaks for iteslf. Overall, we are very pleased, and will be using them again for a further project.
Very impressed with all aspects of 5 Stars work - fitters brilliant.
I am pleased with the finished product
Excellent job all round
Fantastic - from planning to completion - I didn't think customer service to this standard and existed any longer but I'm happy to report it certainly does at 5 Star Conservatories, nothing was too much trouble, thank you so much!
Very happy with service. Have used 5 Star before and happy to recommend.
Efficient installation team, very friendly and tidy and a pleasure to have in your home.
We are very pleased with the final result which was an extension with a conventional tiled roof rather than a traditional conservatory. We found 5 Star Windows and Conservatories a very pleasant company to deal with. All of the staff were friendly and polite.
Second item I had installed from 5 star, speaks for itself.
Very pleased with my doors. The company was very helpful and patient in my choosing the doors. I'm delighted with the outcome.
You were the only company that had a particular product we were looking for.
Have used company before and had a very good job done so it was easy to ask them again when I moved house.
Very impressed and satisfied
Very quickly installed courteous workmen - tidy and competent.
Fitters were brilliant - on time, quick, efficient, + extremely tidy. Would definitely use them again.
Having used 5 Star Windows before, we knew that the service and quality of workmanship was excellent. We asked 2 other companies but in the end we chose 5 Star on previous work,etc, no disrespect to the other companies who had taken part.
First class service excellent workmanship of the fitter was brilliant 100%
excellent from start to finish... staff were helpful and courteous... fitters did a great job and were very easy to have around the place... quick response to slight leak after fitting... and the glass house is stunning... in all, couldn't be better :)
The whole experience from going into the superb Kidderminster showroom, through salesman, engineer and fitters, was an utterly professional service. At the same time everybody involved was friendly, helpful and informative. Thoroughly pleased and impressed with 5 Star Windows.
Another excellent experience will be using again.
Excellent service & product from start to finish. Very pleased with outcome.
Very good work done work men were excellent
Thank the two men who did the windows on my house, a very good job.
Excellent service +products. Would highly recommend.
Excellent service all round.
Overall we are very happy with the work carried out by 5 Star. The tradesmen were all hard working and polite and left the place tidy. There were a couple of snags but they were promptly sorted out. We LOVE our orangery, it's made a huge difference to our lifestyle. Thanks.
Very pleased with quality and appearance of product also excellent job done by fitters with everything left clean and tidy.
pleased with quality and service
Doors are exactly what we ordered, fitted in hours and look superb!
Very pleased with product
Excellent from start to finish. Very pleased with the products and the service.
Job well done , Thank You
Great product, very happy with insulation.
I would recommend any body to deal with this excellent firm.
The installation process was amazing - in spite of heavy rain on the first day + high temperatures on the second! Thank you
Excellent, professional service + product.
The whole team were polite and helpful.
We were delighted with the finished product.
from start to finish very impressed a pleasure to deal with 5star,windows fitted a day earlier than expected,and fitters were first class,no mess at all and everything taken away.
This is the second time I have used 5 Star Windows and have been impressed by every aspect of this excellent firm. Well done and thank you.
thanks to all the staff at 5 star involved in our installation, we are very happy with our new windows and doors, the front door is the best improvement and has made such a difference to our home. We have had plenty of compliments on our door and would recommend 5 star to any of our family and friends. Thank you for a job well done.
Above and beyond an exceptional, professional service from our initial enquiry to the finished product. Exceptional standards + employees!
Excellent service throughout- one small glitch resolved quickly.
We are very happy with all the work that has been carried out, excellent high standard. Looks better than we imagined. A big thank you.
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