Every week 5 Star receive letters of satisfaction. In fact people who choose us are often so pleased with their purchase and the unbeatable value for money, they do not hesitate to recommend us to family and friends. Have a look through a small selection of reviews we have received recently.
Renewed my faith in workmanship
5 Star Services
Very pleased with complete job.
Excellent job & good service. Thanks
I had 5 windows and one door installed The workmen worked without disrupting the family. They were polite and finished the installation in less time than originally suggested. They cleaned up and made sure everything was fitted and worked correctly
Good service - Excellent product
Old house - not the easiest of jobs to undertake.
Excellent service from this company. We had used them before. The product is first class and the installers were brilliant. I didn't even have to find a broom.
VERY GOOD SERVICE AND WORKMANSHIP FROM BEGINNING TO END THANKYOU WE WILL BE BACK
Nice Tidy Job
We used 5 Star Windows & Conservatories to replace our front door. Every member of staff that we met was friendly, knowledgeable, and professional. In particular, we were both impressed by the showroom with a large selection of door samples.
Excellent products & service. Well pleased
Excellent service - very pleased with window.
Very pleased with the new windows and doors in my holiday cottage and will be booking 5* out to quote for windows in our own home. Thank you 5* for a great service.
a really good job. just what we wanted.
5 Star Product 5 Star Service 5 Star Prices
5 Star done the most amazing work. Perfect fitting and quality finish, I highly recommend. Al
1st class service and a very good job done by a first class company.
Installers did an excellent job. 😊😊😊 I would use and recommend 5star again
Communication between us and yourselves excellent. Sometimes between yourselves not so good. However/ Kayleigh came to the rescue. She is absolutely WONDERFUL!
Friendly and helpful service and workmen.
Very happy with Five Star, having obtained quotes from the two major national competitors we preferred to stay with a local firm who provided very competitive quotes for comparable quality.
Very pleased with our new door, communication with ourselves regarding fitting date was not the best as luckily a family member works for the company and was carrying out the work for us otherwise we wouldn’t have known that they had changed the fitting date to the following day than has been discussed. Good quality product and excellent fitting service
From first to last they are all wonderfull and very professional. They are called five star and they are.
Excellent fitter who was very pleasant. Very pleased with my new door.
Absolutely thrilled - fabulous doors.
Very efficient, cleaned up after themselves.
All the work and pricing was excellent. The finished product is to a high standard. We have no complaints in this regard. Our hesitancy is purely around the office processes and the degree to which the sales and admin process is joined up. I suspect that this could be dramatically improved with not too much effort. All this said the end result is great.
this was back in Autumn 2015, but we forgot to do this review at the time; everything is still good at May 2018
Excellent work and helpful staff. Fitting date had to be changed because the fitter was unwell but otherwise no problems.
Excellent from beginning of the process to the end.
We are very pleased with the work installed and the workmen involved who left everything tidy and clean a very good job all round.
Very happy with the product and the service. The staff were extremely hardworking and carried out the work to a high standard.We would be happy to use the company again in the future.
Very happy with my new composite door. Never felt I was being awkward while tweeking my initial design brief. Adjusted quotes were sent promptly and communication was quick and hassle free be it via telephone or email. Will definately use again in the future when the windows we inherited when we moved in require replacing.
We chose 5 star because we have had a conservatory/ doors fitted by them, and have always been pleased with the product + customer service.
Very professional fitting team. Job well done.
Good presentation and good fitting by pleasant staff.
Always friendly and professional to deal with. Always happy tò correct any problems.
Everything about this project went smoothly - everyone I came into contact with was friendly and knowledgeable about their products and how these would best fit my requirements. The installation went very smoothly and I am extremely pleased with the end result!
Excellent I will be happy to reccomend 5 star.
Very pleased with job. Excellent quality products. Nice friendly & efficient workforce. Would recommend.
A replacement roof to our conservatory was required, your sales agent and architect between them created just what we wanted. A few weeks two of your fitters came and started the work but due adverse weather conditions had stop. Later in the month three of your fitters turned up and completed the fitting in 1 day and of which we are extremely greatful and pleased with there work. Many thanks to all involved.
We have recommended you to our friends and they are booked to have a garden room fitted in April 2018. Excellent service at all times, thank you - it’s made a brilliant difference to our family life and we are really enjoying the room.
very pleased in process of ordering a front door staff paul and fitter garston very pleased with
Excellent product and service
10 Star product & services at affordable prices.
Excellent service & customer care
As can be seen from questions answered below "Excellent"
Very good when Trevor finished it
It has been a year since we had our new windows and door fitted, and we couldn't be happier! The whole process starting with my first visit to the showroom through to quotation and subsequent installation was a pleasure. The showroom staff, our project estimator and the project manager were always polite, professional and respectful. The installation team were obviously very experienced and highly skilled with a high level of workmanship. The small amount of building work done by their building partners before we were able to have our daughters bedroom window fitted was of an incredibly high standard. The products themselves are superb, they look amazing, and we have lost count of how many people have complimented us on our new front door!.... and it almost goes without saying that the energy savings the new installation has afforded us speaks for iteslf. Overall, we are very pleased, and will be using them again for a further project.
Very impressed with all aspects of 5 Stars work - fitters brilliant.
I am pleased with the finished product
Excellent job all round
Fantastic - from planning to completion - I didn't think customer service to this standard and existed any longer but I'm happy to report it certainly does at 5 Star Conservatories, nothing was too much trouble, thank you so much!
Very happy with service. Have used 5 Star before and happy to recommend.
Efficient installation team, very friendly and tidy and a pleasure to have in your home.
We are very pleased with the final result which was an extension with a conventional tiled roof rather than a traditional conservatory. We found 5 Star Windows and Conservatories a very pleasant company to deal with. All of the staff were friendly and polite.
Second item I had installed from 5 star, speaks for itself.
Very pleased with my doors. The company was very helpful and patient in my choosing the doors. I'm delighted with the outcome.
You were the only company that had a particular product we were looking for.
Have used company before and had a very good job done so it was easy to ask them again when I moved house.
Very impressed and satisfied
Very quickly installed courteous workmen - tidy and competent.
Fitters were brilliant - on time, quick, efficient, + extremely tidy. Would definitely use them again.
Having used 5 Star Windows before, we knew that the service and quality of workmanship was excellent. We asked 2 other companies but in the end we chose 5 Star on previous work,etc, no disrespect to the other companies who had taken part.
First class service excellent workmanship of the fitter was brilliant 100%
excellent from start to finish... staff were helpful and courteous... fitters did a great job and were very easy to have around the place... quick response to slight leak after fitting... and the glass house is stunning... in all, couldn't be better :)
The whole experience from going into the superb Kidderminster showroom, through salesman, engineer and fitters, was an utterly professional service. At the same time everybody involved was friendly, helpful and informative. Thoroughly pleased and impressed with 5 Star Windows.
Another excellent experience will be using again.
Excellent service & product from start to finish. Very pleased with outcome.
Very good work done work men were excellent
Thank the two men who did the windows on my house, a very good job.
Excellent service +products. Would highly recommend.
Excellent service all round.
Overall we are very happy with the work carried out by 5 Star. The tradesmen were all hard working and polite and left the place tidy. There were a couple of snags but they were promptly sorted out. We LOVE our orangery, it's made a huge difference to our lifestyle. Thanks.
Very pleased with quality and appearance of product also excellent job done by fitters with everything left clean and tidy.
pleased with quality and service
Doors are exactly what we ordered, fitted in hours and look superb!
Very pleased with product
Excellent from start to finish. Very pleased with the products and the service.
Job well done , Thank You
Great product, very happy with insulation.
I would recommend any body to deal with this excellent firm.
The installation process was amazing - in spite of heavy rain on the first day + high temperatures on the second! Thank you
Excellent, professional service + product.
The whole team were polite and helpful.
We were delighted with the finished product.
from start to finish very impressed a pleasure to deal with 5star,windows fitted a day earlier than expected,and fitters were first class,no mess at all and everything taken away.
This is the second time I have used 5 Star Windows and have been impressed by every aspect of this excellent firm. Well done and thank you.
thanks to all the staff at 5 star involved in our installation, we are very happy with our new windows and doors, the front door is the best improvement and has made such a difference to our home. We have had plenty of compliments on our door and would recommend 5 star to any of our family and friends. Thank you for a job well done.
Above and beyond an exceptional, professional service from our initial enquiry to the finished product. Exceptional standards + employees!
Excellent service throughout- one small glitch resolved quickly.
We are very happy with all the work that has been carried out, excellent high standard. Looks better than we imagined. A big thank you.
It is a perfect fit. Every query I had was addressed. Where things were below five stars, this was addressed to five star level hence I have rated everything five star.They could not have done a better job.
Another job well done
Very pleased with product installers excellent.
A very professional company with high standards of workmanship.
In a word - Stunning!
Very good service and products.
Staff arrive when expected, advise their programme and carry out the work to a high level. The experience was positive and the after sales service is at the same high level.
This was quite a significant change to our house and we were very nervous on how we went about making this happen Alan at 5 Star Kidderminster put our minds at rest very early on with a clear plan and price of what we required with a lot of flexibilty in what they could do for us. When the building work began the guys were great and were hard working, this was done quite quickly and we waited a short time for delivery of windows, doors, roof and fittings which had to be measured for correct fit, again once they arrived they were put up quickly and professionally, then electrical and plastering was all done to a high standard Overall a first class job with just a few tweaks which they were happy to sort out. I would say using 5 Star is a no risk option as their experts are on hand to guide you through any issues which you naturally have with a large build of this kind. We had confidence in them and they delivered, it looks first class. thank you
Excellent service, excellent product.
I am pleased with my windows and doors and I would recommend 5 Star to my friends and family.
2nd time used both times punctual and very tidy workmanship. Good company to deal with
Very efficient from start to finish. Fair on pricing. Considerate and tidy during installation, Very pleased.
We could not fault the fabulous job provided by 5Star Windows, From the initial consultation with Pete Stone to the profession fitting service provided by Gaston and Mason. We had no worries from the day they started until the final day,the job was carefully done by friendly helpful punctual gentlemen and we are thrilled with the results..5*****Thank You!;))
Thank you. We are so pleased with the orangery. Everyone at 5star was so helpful and listened well to our needs.
The guys that came (Fitting team 8) were great. Fast, friendly & went extra mile to make job even better. My neighbour wants to replace thei conservatory and will recommend.
Very pleased with product from start to finish everything + everyone was very professional. Thank You
Product very good. Installation to a high standard. Very pleased.
The website for submitting a review is dreadful. After 15 minutes trying to find how and where I gave up.
The main reason we have chosen 5 Star because there was no “ pressure sales “ when visiting the showroom and at the initial home visit by Mark the sales representative and the price was competitive. The grand workers (Richard and his colleague) were polite and did a thorough job. The installers were very competent and happy to accommodate our special request, i.e. changing and fitting different size of dog flaps. In overall the full experience with this company was very pleasant and definitely lived up to their name 5 STAR.
Good product. Matched originals very well. Had to chase company as remedial work not recorded. Some mastic filling poor or missed. Otherwise satisfied with work.
The staff at 5 star were helpful from the begging of the process to installation. They spent time with me answering any questions and kept me informed all the time. I would be happy to recommend them to anyone in the future. The men who installed my window and door were lovely and did an excellent job and left my property clean and tidy.
Excellent customer service from start to finish. I would highly recommend 5 Star Windows & Conservatories
First class service, will be using them again soon!
Lyndon was my advisor and he was extremely helpful without any pushy sales technique. Very prompt replying my many questions by email and text. Extremely patient going through the design and again when I visited the showroom. All staff I met in the showroom were very polite, helpful and made me feel as if they genuinely wanted to help and valued my custom. Many thanks to 5 Star - your personal touch makes all the difference
The sales person who visited my home was extremely professional and polite and also very friendly. He explained everything to me in great detail. The fitters were very pleasant and did a first class job.!! Could not fault them. They also left everywhere spotlessly clean. I would recommend this company to anyone without reservation. Overall above my expectations.
We were very impressed with five star from their initial first visit right up to the finish of our conservatory. We were particularly impressed with all of our contact with Mark who checked everything was what we were expecting and took care of any issues straight away. The tradesmen they used were very friendly and completed the work to a very high standard. We were particularly impressed with Richard and Lee who completed the initial groundwork and brick laying and the electrician Sam, all of whom were extremely polite and hard working throughout their time with us. The plasterers also did a very good job and completed the job quickly. Every step of the way we were involved in the decision making and were fully informed of what would happen next. We are extremely pleased with our new room and cant wait to start using it.
Very pleased with our new conservatory and the se vice f on 5 Star. We do however wish the workmen had protected our quarry tile floor whilst they worked. It was open to the elements and was scuffed and scratched from the work debris and their work boots. We continue to try to polish out the marks.
Very good service
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