Every week 5 Star receive letters of satisfaction. In fact people who choose us are often so pleased with their purchase and the unbeatable value for money, they do not hesitate to recommend us to family and friends. Have a look through a small selection of reviews we have received recently.
I am pleased with the finished product
Excellent job all round
Fantastic - from planning to completion - I didn't think customer service to this standard and existed any longer but I'm happy to report it certainly does at 5 Star Conservatories, nothing was too much trouble, thank you so much!
Very happy with service. Have used 5 Star before and happy to recommend.
Efficient installation team, very friendly and tidy and a pleasure to have in your home.
We are very pleased with the final result which was an extension with a conventional tiled roof rather than a traditional conservatory. We found 5 Star Windows and Conservatories a very pleasant company to deal with. All of the staff were friendly and polite.
Second item I had installed from 5 star, speaks for itself.
Very pleased with my doors. The company was very helpful and patient in my choosing the doors. I'm delighted with the outcome.
You were the only company that had a particular product we were looking for.
Have used company before and had a very good job done so it was easy to ask them again when I moved house.
Very impressed and satisfied
Very quickly installed courteous workmen - tidy and competent.
Fitters were brilliant - on time, quick, efficient, + extremely tidy. Would definitely use them again.
Having used 5 Star Windows before, we knew that the service and quality of workmanship was excellent. We asked 2 other companies but in the end we chose 5 Star on previous work,etc, no disrespect to the other companies who had taken part.
First class service excellent workmanship of the fitter was brilliant 100%
excellent from start to finish... staff were helpful and courteous... fitters did a great job and were very easy to have around the place... quick response to slight leak after fitting... and the glass house is stunning... in all, couldn't be better :)
The whole experience from going into the superb Kidderminster showroom, through salesman, engineer and fitters, was an utterly professional service. At the same time everybody involved was friendly, helpful and informative. Thoroughly pleased and impressed with 5 Star Windows.
Another excellent experience will be using again.
Excellent service & product from start to finish. Very pleased with outcome.
Very good work done work men were excellent
Thank the two men who did the windows on my house, a very good job.
Excellent service +products. Would highly recommend.
Excellent service all round.
Overall we are very happy with the work carried out by 5 Star. The tradesmen were all hard working and polite and left the place tidy. There were a couple of snags but they were promptly sorted out. We LOVE our orangery, it's made a huge difference to our lifestyle. Thanks.
Very pleased with quality and appearance of product also excellent job done by fitters with everything left clean and tidy.
pleased with quality and service
Doors are exactly what we ordered, fitted in hours and look superb!
Very pleased with product
Excellent from start to finish. Very pleased with the products and the service.
Job well done , Thank You
Great product, very happy with insulation.
I would recommend any body to deal with this excellent firm.
The installation process was amazing - in spite of heavy rain on the first day + high temperatures on the second! Thank you
Excellent, professional service + product.
The whole team were polite and helpful.
We were delighted with the finished product.
from start to finish very impressed a pleasure to deal with 5star,windows fitted a day earlier than expected,and fitters were first class,no mess at all and everything taken away.
This is the second time I have used 5 Star Windows and have been impressed by every aspect of this excellent firm. Well done and thank you.
thanks to all the staff at 5 star involved in our installation, we are very happy with our new windows and doors, the front door is the best improvement and has made such a difference to our home. We have had plenty of compliments on our door and would recommend 5 star to any of our family and friends. Thank you for a job well done.
Above and beyond an exceptional, professional service from our initial enquiry to the finished product. Exceptional standards + employees!
Excellent service throughout- one small glitch resolved quickly.
We are very happy with all the work that has been carried out, excellent high standard. Looks better than we imagined. A big thank you.
It is a perfect fit. Every query I had was addressed. Where things were below five stars, this was addressed to five star level hence I have rated everything five star.They could not have done a better job.
Another job well done
Very pleased with product installers excellent.
A very professional company with high standards of workmanship.
In a word - Stunning!
Very good service and products.
Staff arrive when expected, advise their programme and carry out the work to a high level. The experience was positive and the after sales service is at the same high level.
This was quite a significant change to our house and we were very nervous on how we went about making this happen Alan at 5 Star Kidderminster put our minds at rest very early on with a clear plan and price of what we required with a lot of flexibilty in what they could do for us. When the building work began the guys were great and were hard working, this was done quite quickly and we waited a short time for delivery of windows, doors, roof and fittings which had to be measured for correct fit, again once they arrived they were put up quickly and professionally, then electrical and plastering was all done to a high standard Overall a first class job with just a few tweaks which they were happy to sort out. I would say using 5 Star is a no risk option as their experts are on hand to guide you through any issues which you naturally have with a large build of this kind. We had confidence in them and they delivered, it looks first class. thank you
Excellent service, excellent product.
I am pleased with my windows and doors and I would recommend 5 Star to my friends and family.
2nd time used both times punctual and very tidy workmanship. Good company to deal with
Very efficient from start to finish. Fair on pricing. Considerate and tidy during installation, Very pleased.
We could not fault the fabulous job provided by 5Star Windows, From the initial consultation with Pete Stone to the profession fitting service provided by Gaston and Mason. We had no worries from the day they started until the final day,the job was carefully done by friendly helpful punctual gentlemen and we are thrilled with the results..5*****Thank You!;))
Thank you. We are so pleased with the orangery. Everyone at 5star was so helpful and listened well to our needs.
The guys that came (Fitting team 8) were great. Fast, friendly & went extra mile to make job even better. My neighbour wants to replace thei conservatory and will recommend.
Very pleased with product from start to finish everything + everyone was very professional. Thank You
Product very good. Installation to a high standard. Very pleased.
The website for submitting a review is dreadful. After 15 minutes trying to find how and where I gave up.
The main reason we have chosen 5 Star because there was no “ pressure sales “ when visiting the showroom and at the initial home visit by Mark the sales representative and the price was competitive. The grand workers (Richard and his colleague) were polite and did a thorough job. The installers were very competent and happy to accommodate our special request, i.e. changing and fitting different size of dog flaps. In overall the full experience with this company was very pleasant and definitely lived up to their name 5 STAR.
Good product. Matched originals very well. Had to chase company as remedial work not recorded. Some mastic filling poor or missed. Otherwise satisfied with work.
The staff at 5 star were helpful from the begging of the process to installation. They spent time with me answering any questions and kept me informed all the time. I would be happy to recommend them to anyone in the future. The men who installed my window and door were lovely and did an excellent job and left my property clean and tidy.
Excellent customer service from start to finish. I would highly recommend 5 Star Windows & Conservatories
First class service, will be using them again soon!
Lyndon was my advisor and he was extremely helpful without any pushy sales technique. Very prompt replying my many questions by email and text. Extremely patient going through the design and again when I visited the showroom. All staff I met in the showroom were very polite, helpful and made me feel as if they genuinely wanted to help and valued my custom. Many thanks to 5 Star - your personal touch makes all the difference
The sales person who visited my home was extremely professional and polite and also very friendly. He explained everything to me in great detail. The fitters were very pleasant and did a first class job.!! Could not fault them. They also left everywhere spotlessly clean. I would recommend this company to anyone without reservation. Overall above my expectations.
We were very impressed with five star from their initial first visit right up to the finish of our conservatory. We were particularly impressed with all of our contact with Mark who checked everything was what we were expecting and took care of any issues straight away. The tradesmen they used were very friendly and completed the work to a very high standard. We were particularly impressed with Richard and Lee who completed the initial groundwork and brick laying and the electrician Sam, all of whom were extremely polite and hard working throughout their time with us. The plasterers also did a very good job and completed the job quickly. Every step of the way we were involved in the decision making and were fully informed of what would happen next. We are extremely pleased with our new room and cant wait to start using it.
Very pleased with our new conservatory and the se vice f on 5 Star. We do however wish the workmen had protected our quarry tile floor whilst they worked. It was open to the elements and was scuffed and scratched from the work debris and their work boots. We continue to try to polish out the marks.
Very good service
We've had all our windows, two doors, very good quality, service superb.
Overall an excellent experience
The new windows,3 of which were in the front make the bungalow look more upmarket. Some neighbours have already said how much nicer they look. Cleaning up after could have been better.
Very happy with goods installation and personal attention.
Fitting date discrepancy but resolved satisfactory.
Brilliant service from start to finish. Lots of comments as to how good doors look.
Very happy with product
I can really say how pleased i am with 5 Star. This is the second job they have done for me and I would most certainly ask 5 Star again.
This is the second window we've had fitted by 5 Star, a bit more complicated than the first. They carried out a very neat job and carefully avoided any damage to the tiles on the inside. They fitted extra trim on the outside to provide a perfect finish. The fitters involved me in the exact final placement of the window w.r.t. to the sill. We're very happy with the result.
From the sales rep to final completion date 5 Star were fantastic with advice,ideas and would listen to our requirement during the construction of our Orangery and Windows.All the trades people they used were polite tidy and professional at all times Nothing was too much for them to explain to you what they were doing and why. I would definitely recommend 5 Star to any of my friends and family,in fact I already have. Thankyou 5 Star for a pleasant and easy build.
Sun Room I have used 5 Star before they can be relied on to do a first class job. This they did.
We are very happy with the service provided to us. Thank you
first class from start to finish,sales rep was professional with a good knowledge of his product with no pressure to sign there and then, workmen were prompt tidy and efficient,1 slight problem with a glass unit was resolved with no dramas within a couple of days,would wholeheartedly recommend 5 Star Windows to anyone without reservation
Excellent service from start to finish.
Asmall project following new windows and doors some years ago so we went back to 5*. Pleasant and helpful to deal with, and competitive on price.
Pleased with service + product
From the moment we decided to embark on new windows a quick visit & chat with 5 Star Windows & Conservatories made our decision to go with them, without even thinking about shopping around. The showroom staff were great, the products exceptional & upon the day of fitting all our positive thoughts were confirmed. The fitting team were prompt, professional & genuinely nice guys that I had no reservations about letting them work in my home. I was that impressed after they left & I realised I didn't even have to clean after them, I made a point of going back to the showroom just to tell them my positive thoughts about my experience. If you want a quality product, exceptional service & great value you need look no further than 5 Star, which is my rating of them too.
Excellent and professional. Work from initial contract to completion.
Very pleased with results. My old patio door was replaced by fresh doors and an opening side window which was important to me. A specially commissioned round window was also made and proves to be a great improvement on the old single glazed unit. I have not experienced any condensation since on this window, and the cloakroom feels much warmer.
I was recommended by a colleague and was not disappointed - excellent product and service.
The whole process from quotation visit to the installation was performed with complete professionalism. There were no hassles at all! Special mentions to Trevor and Tom, the installers they were punctual, polite, tidy and extremely hardworking. Many thanks
This was a fairly straight forward window installation with leaded panes. The designer contacted me to give me options and e-mailed me images of the design which I found very useful. The fitters arrived exactly on time and completed the job efficiently and tidily. They gave me a good run-down on how to look after the window and made sure I was happy with everything. On the basis of a job well done I'm getting another window fitted. I have no hesitation in recommending 5Star.
A brilliant company to deal with. Always friendly, professional and polite. So glad we were recommended to use you, w will most certainly be r commanding you to others.
Clear and consise very pleased with all aspects of staff and quality
The whole process was quick efficient and excellent product. Transformed our home.
I did have an initial problem with the door but a fitter came and sorted the problem to my satisfaction.
New front door and side panel fitted. Excellent service, would recommend and use 5. Star for future projects.
Awesome job really pleased with it.
The tradesman who fitted the porch was exceptional. His eye to detail was of a very high standard, as a result I am delighted with the finished product.
Satisfactory installation and product
Came early and that was inconvenient due to my husbands health issues. It was quickly rectified. Also my cat flap was not fitted. But all round lovely people.
We have used 5* windows before and always received good service. Ross on the sales team is really engaging and listens which makes the whole process a lot more relaxing. We had an issue with our patio door (mark inside the glass) which was not picked up during installation. Once we mentioned this the pane was replaced without issue. 5* are a very professional service with great staff.
Very pleased with finished door and Ray the installer.
Tradesmen all very polite, but minor issue of treading in mud. 6 Weeks on and still brushing up!
Well done! We are really pleased with the work done. Fitter and all personnel most polite and excellent job done. Thank you!
Thanks so much for all the hard work and professional touch! All tradesmen superb. We love it! Interested in a quote for a porch
The only reason 5 star didn't get 5 across the broad was because of the project manager, Promised a start date that wasnt kept to costing me lost wages(self employed). Offers promises to turn up and meet us and the first time we see him is when there was a problem and we had to chase him. A lot of stress caused for no reason because these guys have a fantastic product and a team around them that cares but one guy lets them down, and this is a shame
Very happy with the whole exercise and the competitive price.
Very pleased with our french doors. Will be keen to use again for future project and will recommend to others.
The fitters made a great job and were very considerate and clean.
Replacing our existing conservatory with a new one ( lemonary ) was an excellent experience from start to finish. We have already found our new installation meeting our needs e.g. more light in the lounge, a much warmer room even in January, no need for any source of heat. We are confident that we will be able to use our lemonary all year round. Everyone involved in the process was excellent throughout and we would like to thank you for providing us with a first class hassle free service. The
The team that came to fit our windows were excellent. They arrived when they should and never stopped working from the moment they arrived even though the weather was cold and wet. They worked well as a team together each knowing what they had to do. They were tidy and made sure that no mess was left anywhere. They were both polite and grateful for warm drinks. They were good from start to finish. This is the second time that we have used 5 star and on both occasions from the initial contact to completion there have never been any problems. Good job.
Our salesman (Luke) was absolutely outstanding throughout and went way above the level of service we expected. He is a real asset to your company.
Had a composite door fitted. Really pleased with the product & the whole proceedings from purchasing to installation. Certainly a "5 Star" service.
Very pleased with service received.
Very pleased with purchase and service.
We have had several installations carried out by Five Star and we have always been pleased with the product and the service provided.
Had front door/side window combination. Professional and friendly consultation with Ross, good product and well installed by Rae, have asked for a quote on replacement windows for rest of house.
Very pleased with product and installation. Everyone from start to finish was very helpful, friendly and professional. Special thanks to Louis who ensured we got the window design we were after and Julie for after sales service.
Good all round service.
Brilliant customer service, love our new door.
Impressed with pre fitting preparatory work with attention to detail. Completion work to a very high standard. N.B Still waiting for a quote re. further work.
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