A lifetime of reassurance
Some companies do not provide a warranty with their replacement roofs, while the roof guarantees given out by certain roofing specialists are not insurance backed. 5 Star’s 20 Year Roof Guarantee is insurance backed and lasts for two decades and that is because our roofing systems are expertly designed and manufactured. The materials and components that we use to build our roofs are amongst the best you can get, so we know that they will last for the next 20 years or more.
Behind our roof guarantee...
5 Star has massive buying power and sells around ยฃ12,000,000 worth each year; to become a 5 Star supplier you must agree to supply us with replacement parts for 20 years. So we can look after your Roof Guarantee.
What is in it for 5 Star?
Over half the installations we conduct come from our existing customers and their recommendations, this is fuelled by looking after them throughout the Roof Guarantee lifetime of their installations.
Service engineers who look after your roof guarantees
To become a 5 Star fitting team you need years of experienceโฆ to become a service engineer you need even more!
All our roof guarantees are carried out by our skilled service engineers, who can assess issues, repair, or replace parts, flashing or trims, seals, diagnose, fit, and replace almost everything we do. They are fully employed by 5 Star and you will not find better than our service engineers.
Our roof guarantee is insurance backed!
Even though 5 Star has been changing all types of roofs since 2002, some customers, who do not know us, may worry about us being here to support you over your Roof Guarantee period. With this in mind, and even though we do not believe you will ever need it, all our Roof Guarantees have the additional assurance of a 10 year insurance backed Roof Guarantee issued by the Consumer Protection Associationย โ and 5 Star pay your premium!
Labour and repairs included
Our roof guarantee covers all associated parts and labour costs with your repair or remedial work for 10 years. If anything does go wrong in the first decade, it will not cost you a penny.
After that, for the following 10 years, our roof guarantee covers all parts*, though a sensible labour fee is chargeable.
All parts and products covered by the roof guarantee will be provided free of charge.
Please note – *Roof Glass units are covered for 10 years, this is half all the other double glazing glass units 5 Star fit, though still represents double the industry standard on roof glass which is normally only 5 years.
Whats excluded in our guarantee?
Everything is covered by our roof guarantee. If there is a problem, please contact us because you can invalidate the roof guarantee if a third party, or you, conducts any repairs or modifications. Also, both accidental and environmental damage to your product is not covered.
Roof Glass is covered for 10 years and represents double the industry standard on roof glass which is normally only 5 years. There are a few additional services which may have been called upon while changing your roof, some may fall outside of the standard cover, including plumbing and plastering.
All building work and coloured foils are guaranteed for 10 years.
5 Star Environmental Policy
We are very environmentally conscious, and our 20 year roof guarantee is confirmation of that. 5 Starโs Environmental Policy revolves around reducing overconsumption and carbon emissions, and to achieve that, it is imperative that our roofing products last for a lifetime.
It is likely that you will only ever buy a replacement roof once and it takes a strong financial commitment to secure the product. So why settle for anything less than a 20 year roof guarantee? Over two decades, the roof will pay for itself through the energy savings you make from its presence.
Want to know more about ourย 20 year roof guarantee?
A 5 Star advisor will take the time to explain exactly what our 20 Year Guarantee covers, how it protects your investment, and what it means for you long-term. Book an appointment for a relaxed, no-pressure consultation and receive clear, tailored advice to help you move forward with complete confidence.
5 Star customer reviews
Don’t just take our word for it, read a selection of reviews from our customers in Warwickshire, Worcestershire, Herefordshire and the West Midlands regions and their experiences with 5 Star Windows & Conservatories.
Request your free quote
Simplyย fill in your details for your free, no-obligation quotation, and click โGet Quote.โ
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