The 20 Year Roof Guarantee that you get with a replacement roof is just as impressive as the product itself as it themselves for 20 years. This is double the industry standard and tells you that the roof is built and designed to last.
Some companies do not provide a warranty with their replacement roofs, while the roof guarantees given out by certain roofing specialists are not insurance backed. 5 Star’s 20 Year Roof Guarantee is insurance backed and lasts for two decades and that is because our roofing systems are expertly designed and manufactured. The materials and components that we use to build our roofs are amongst the best you can get, so we know that they will last for the next 20 years or more.
5 Star has massive buying power and sells around ยฃ12,000,000 worth each year; to become a 5 Star supplier you must agree to supply us with replacement parts for 20 years. So we can look after your Roof Guarantee.
What is in it for 5 Star?
Over half the installations we conduct come from our existing customers and their recommendations, this is fuelled by looking after them throughout the Roof Guarantee lifetime of their installations.
To become a 5 Star fitting team you need years of experienceโฆto become a service engineer you need even more!
All our Roof Guarantees are carried out by our skilled service engineers, who can assess issues, repair, or replace parts, flashing or trims, seals, diagnose, fit, and replace almost everything we do. They are fully employed by 5 Star and drive liveried 5 Star vans.
You will not find better than a 5 Star service engineer.
Even though 5 Star has been changing all types of roofs since 2002, some customers, who do not know us, may worry about us being here to support you over your Roof Guarantee period. With this in mind, and even though we do not believe you will ever need it, all our Roof Guarantees have the additional assurance of a 10 year insurance backed Roof Guarantee issued by the Consumer Protection Associationย โ and 5 Star pay your premium!
Our Roof Guarantee covers all associated parts and labour costs with your repair or remedial work for 10 years. If anything does go wrong in the first decade, it will not cost you a penny.
After that, for the following 10 years, our Roof Guarantee covers all parts*, though a sensible labour fee is chargeable.
All* parts and products covered by the roof guarantee will be provided free of charge.
Please note – *Roof Glass units are covered for 10 years, this is half all the other double glazing glass units 5 Star fit, though still represents double the industry standard on roof glass which is normally only 5 years.
If you need help, an adjustment, or have a concern about your roof under your roof Guarantee you can simply call our service team on 01562 66660 or fill in an online roof Guarantee service request form.
Unlike many of our competitors, 5 Star has a resolute member of the team who will diarise your appointment at an agreed time, appoint a service engineer to make the call, digitally oversee the visit, order any parts covered under your roof Guarantee and rebook an engineer as required.
Everything is covered by our roof Guarantee. If there is a problem, please contact us because you can invalidate the roof guarantee if a third party, or you, conducts any repairs or modifications. Also, both accidental and environmental damage to your product is not covered.
Roof Glass is covered for 10 years and represents double the industry standard on roof glass which is normally only 5 years.
There are a few additional services which may have been called upon while changing your roof, some may fall outside of the standard cover, including plumbing and plastering.
All building work and coloured foils are guaranteed for 10 years.
We are very environmentally conscious, and our 20-year roof guarantee is confirmation of that. 5 Starโs Environmental Policy revolves around reducing overconsumption and carbon emissions, and to achieve that, it is imperative that our roofing products last for a lifetime.
It is likely that you will only ever buy a replacement roof once and it takes a strong financial commitment to secure the product. So why settle for anything less than a 20-year roof guarantee? Over two decades, the roof will pay for itself through the energy savings you make from its presence.
Our roof Guarantee doubles the industry standard and covers everything we do. If you would like more information on specific products, please contact a member of our team or read more about โ
Roof Glass units are covered for 10 years, this is half all the other double glazing glass units 5 Star fit, though still represents double the industry standard on roof glass which is normally only 5 years.
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Credit is subject to application and affordability. Terms and conditions apply. Authorised and regulated by the Financial Conduct Authority (Registered No. 730066). 5 Star Construction Services Limited, Worcester Road, Kidderminster DY10 1JR. (Registered No. 07576276, VAT No. 113 5715 40) is a credit broker not a lender and is authorised and regulated by the Financial Conduct Authority.
5 Star Windows & Conservatories is your trusted home improvement specialist, providing high-quality, energy-efficient windows, doors, and living spaces throughout the West Midlands region.
