Your home - your safe place

Our showrooms are now open for Private Appointments and our installers are resuming work with strict measures in place at your home, to keep our customers and colleagues safe. We're here to make quality home improvements, whilst ensuring your home remains a safe place.

DOWNLOAD GGF SAFE GUIDE for Homeowners

Working at your home, working to Government guidance.

First and foremost, we want to keep moving, whilst keeping you protected.

The GGF (Glass and Glazing Federation) have produced a Government approved Safe Guide to ensure that the work being carried out in your home is done safely and professionally. The Safe Guide from GGF will prove more than useful to continue providing you with the best and safest service.

DOWNLOAD GGF SAFE GUIDE for Homeowners

What will I find in the
GGF Safe Guide?

  • This Safe Guide covers the key checks and balances you should ensure are in place before you arrange to repair, maintain or replace your windows and doors or install your conservatory, orangery, extension or porch.
  • The essential Safety Checkpoints for your home installation.
  • The recommended PPE equipment that will be provided to installers carrying out for home installation.
  • The information in the GGF Safe Guide is aligned to the Government and Public Health England health and safety guidance regarding tradespeople working in homes during the COVID-19 pandemic, as published on 7th May 2020.

DOWNLOAD GGF SAFE GUIDE for Homeowners

About the GGF

The Glass and Glazing Federation (GGF) represents companies that manufacture, supply or install glass and glazing products in the UK and internationally.

Being the industry authority, the GGF promotes best practice and helps shape the highest technical and health & safety standards. The Federation is also the industry’s main voice in local and national politics influencing policy and legislation.

As well as offering an array of benefits to its members, the GGF guides and protects homeowners when buying glass or glazing products and services.

Download Your GGF Safe Guide

The GGF Safe Guide should prove more than useful and should give you peace of mind during these extraordinary times. The information in this GGF Guide, should help you decide which company to employ to ensure the essential work in your home is done safely and professionally.

Download GGF Safe Guide

Want to speak with an Advisor? Give us a call on 01562 60800

The 5 Star team will be pleased to help with any questions you may have.


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5 Star want to assure you that we are abiding by the advice provided by the government and Glass & Glazing Federation to ensure the safety of all customers and employees during Private Appointments at our showrooms.

Information on exactly how we are doing this can be found in the following FAQ’s.

Are you covered by insurance to hold Private Appointments?
Can I just turn up at the showroom for a Private Appointment?
Will social-distancing measures be observed by your staff?
What checks are you making to ensure your staff and other customers are symptom-free?
Are you regularly cleaning the showroom?
What do I do on my arrival at the showroom?
Do you have hand sanitiser and gloves available?
How many people will be present during the Private Appointment?
Will refreshments be available?

Get directions to our Kidderminster showroom


Customer Reviews

Richard is fully aware of our installation problems.


Solid Roof Replacement Knowle
Christopher Rushton – 11th Mar 2020

Windows & Doors Kidderminster
Mr Paul Butcher – 9th Mar 2020

Installation process would benefit from regular quality control. Pre-installation could benefit from quality control on products before leaving warehouse.


Windows & Doors Birmingham
Mr Wayne Somerfield – 9th Mar 2020

Windows & Doors Worcester
Mrs C Hollier – 5th Mar 2020

Windows & Doors Bewdley
Nicola Green – 4th Mar 2020

The whole process from start to finish was easy, well-explained and good value for money. On installation of our front...


Windows & Doors Stourport-on-severn
Natalie Watts – 4th Mar 2020

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5 Star Windows & Conservatories is the trading name of 5 Star Constructions Services Limited and is a credit broker not a lender.

Credit is subject to application and affordability. Terms and conditions apply. £1000 minimum order value applies to all finance plans, with a maximum loan value of £50,000 and a minimum deposit of £99.00. Authorised and regulated by the Financial Conduct Authority. 5 Star Construction Services Limited, Worcester Road, Kidderminster DY10 1JR. Company Number 07576276 is a credit broker and is authorised and regulated by the Financial Conduct Authority. Credit provided by Hitachi Personal Finance, a trading style of Hitachi Capital (UK) PLC, authorised and regulated by the Financial Conduct Authority (Register no. 704348).