Vacancies at 5 Star

At 5 Star Windows and Conservatories, we design our products to make the most of our customer’s property. Our thoughtful opinions, numerous features and superior Customer service provide a level of comfort and pleasure that transcends into all aspects of our customer’s lives. It is our passionate pursuit of perfection that makes our Customers return again and again. We endeavour to fully advise our customers on all of the options available to them and provide a bespoke design based on their individual requirements. Our design and installation operations cover the West Midlands, Birmingham and Worcestershire.


Sales Administrator

As a successful and established family owned business, we are committed to investing in our people. At an exciting time in the Company’s development which has seen record breaking results delivered during 2020, we are looking to appoint a customer focused Sales Administrator. The position will be based at our Worcester Showroom which is the largest and best equipped of its kind in the Midlands.

The successful candidate will have two core responsibilities:

  • Manning the showroom including opening up in the morning and closing down at the end of each day. This will encompass welcoming visiting clients, answering questions and taking details in order to arrange sales appointments
  • Contacting clients who have placed enquiries via the telephone to arrange sales appointments and entering these into sales diaries and our CRM system

The position would be perfect for someone who has previous experience in telemarketing or in making outbound telephone calls. Experience of working within showrooms or on exhibition stands would be a distinct advantage.

A professional and pro-active approach is essential as is strong attention to detail.

Hours are:
Monday, Tuesday, Wednesday: 10am - 6pm
Friday: 10am - 6pm
Saturday: 10Aam - 5pm

Hours may differ depending on the changing requirements of the business. Bank holidays are usually extremely busy for us and these will also need to be worked.

  • Salary: Up to £16,911.00 per year
  • Full-time, Permanent / 8 hour shift / Weekends
  • Experience: administration: 1 year (preferred)

If you’re interested in this position, please complete our form below.

Experienced Door Canvasser

An excellent opportunity has arisen to join the market-leading team at 5 Star Windows & Conservatories.

We’re members of the nationwide Conservatory Outlet network and supply and install a unique and exclusive range of windows and doors. We also design, build and install high quality conservatories, orangeries, extensions and other products.

We’re now looking for an experienced Door Canvasser who can demonstrate previous success ideally within the home improvements market.

Working in Worcester, Kidderminster, Bromsgrove, Redditch and the surrounding areas, the successful candidate will visit properties that are in close proximity to where our fitting teams are working on any given day.

The objective will be to introduce 5 Star, provide a brief overview of our product ranges and make appointments for Sales Designers to visit customers at home.

Product training, branded clothing and all required marketing materials will be provided.

This self-employed position will come with a basic payment of £250 for a 5 day week plus a bonus for every booked appointment that we attend plus commission on every resulting sale.

  • OTE of £35,000+ can very realistically be achieved.
  • Job Types: Self Employed
  • Schedule: Weekdays with some weekend working
  • Experience: 1 Year
  • Licence/Certification: Driving licence (required)
  • Job Type: Full-time
  • Schedule: Monday to Friday & Weekends

If you’re interested in this position, please complete our form below.

WINDOW, DOOR & CONSERVATORY SURVEYOR

Undertake comprehensive site surveys for windows, doors and conservatories.

Role/Tasks & Responsibilities

  • To work appointments booked onto the diary via the Operations team
  • Undertake the survey and discuss the contract with the customer noting changes or additional requirements.
  • Report back to Operations if any amendments or additional costs are involved.
  • Complete the relevant products forms for all roofs, window and door contracts along with any additional materials.
  • Carry out risk assessments and produce a scope of works for all projects.
  • Take photographs of all elevations where works are being carried out and clearly highlight any defects or access issues.
  • Produce working drawings/details where necessary for the installers.
  • Advise any site issues, defects or potential hazards to the installations department.

Skills and Attributes

  • Must be able to identify products required and offer technical opinion on the installation process
  • Be able to undertake surveys for uPVC windows and doors and for Aluminium products.
  • Must have reasonable understanding of lintel and steelwork installations.
  • Must be reliable, punctual, an excellent communicator and smart appearance.
  • Must be IT literate and able to send/receive documents and details

Qualifications & Experience

  • Minimum 3 years experience in the field and NVQ qualified in surveying
  • Be experienced in dealing with bespoke projects.
  • Have experience in the design and installation of conservatory, Orangery and Atria Roofs
  • Have a good understanding of Health and Safety regulations
  • Be experienced in Microsoft Office programmes and have good general computer knowledge
  • Job Types: Full-time, Permanent
  • Monday to Friday
  • Surveying: 3 years (preferred)
  • Driving licence (required)

If you’re interested in this position, please complete our form below.

Window, Door & Conservatory Fitters

At 5 Star, it is important to us that we deliver an exceptional service to our customers, so to achieve this it is vital that we have a team of talented and experienced window, door & Conservatory fitters. This is an exciting opportunity to join the Midland’s leading home improvement company as an experienced fitter, offering great earning potential and continuity of work. With exciting times ahead and increasing demand, we are continuing to expand our installation teams.

To be considered for the role you must have:

  • Previous quality fitting experience
  • A passion for delivering excellent customer service
  • Be a good communicator
  • Be self-motivated with the ability to work on your own initiative.
  • Clean UK driving licence
  • Ideally MTC Card holder

As an installer you will join a busy team reporting to the Installations Manager, and responsible for undertaking installations, ensuring an excellent quality service is achieved on all window, door & Conservatory installations.

If you want to further your career and feel you have what it takes to be a successful installer please complete our form below, call in or telephone our Installations Manager 01562 66600.

ROOF FITTERS

Join our team of over 100 people at the region's premier installers

We're looking for experienced roof fitters to assist in all project work including conservatories, orangeries, single storey extensions, canopies, porches etc.

This is a self-employed role offering OTE of £50,000 plus bonuses

Candidates need to supply their own vehicle and tools or these can be provided as part of the package

Valid driving licence essential

Full Time
Based at Kidderminster

If you’re interested in this position, please complete our form below.

Window Designers & Specialist Sales Consultant

Do you have what it takes to be a successful Consultant? 5 Star are hiring right now in Worcestershire.

  • Self-employed and Employed opportunities available – best pay rates in the industry.
  • Permanent
  • 5 Star – Simply the best - doors, conservatories, and windows (we offer triple glazing too).
  • As a 5 Star UPVC Window Designer, you’ll attend product design appointments with customers. You will become a specialist, helping them upgrade their houses, their lifestyle & their kerb appeal, sympathetically, tastefully and above all, economically into better homes.
  • You may be an expert in UPVC or/and aluminium windows, doors, conservatories and lifestyle extensions now, however having great communication is far more important, as we can teach you everything else.
  • You won’t be expected to create your own leads, as our marketing and amazing customer referrals statistics, will give you all the leads you will need. Currently 99.3% of customers say they would recommend us to their friends and family and about 50% of existing customers return to place further orders.
  • So if you’ve got people skills; chat, listen and laugh. If you’re organised & professional and want to deliver a great product & a fantastic service, we want to talk to you.
  • You don’t need any formal qualifications or experience in this industry. Some of our best people come from diverse backgrounds, we currently have a school teacher, a window fitter, a fireman, a service engineer and a law graduate.
  • You’ll be visiting customers so you will need to have a car and a full UK driving license.
  • No one trains you better or helps to bring you more success. Join 5 Star now and never look back.
  • You can apply online here, but at 5 Star, we encourage imagination, so why not do something unusual and amazing to impress us and stand out from the crowd?

5 star is committed to supporting & promoting equality, and is an equal opportunities employer. We positively encourage applications from all eligible candidates, regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Auto CAD/Graphic Design Software Engineer

As Auto CAD/Graphic Design Software Engineer you will be reporting to our Sales Manager and will provide support to our high profile, top quality, fast moving and forward-thinking business. This is a significant role with responsibility for continuously developing and producing new living space drawings and illustrations for our Sales Team. You will oversee the operation of the Auto CAD/Graphic Design Software system. You will create 3D display of a structure to provide a virtual tour.

You must be a motivated and passionate self-starter, with creativity and the ability to take ownership of designs from concept to creation. You must have the drive and determination to succeed. Developing and delivering Software training to our Sales Team. Graduate qualified with Auto CAD or Graphic Design background is essential, 2 years post qualified experience would be an advantage. We offer a competitive salary with supporting benefits package including pension plan. This is a fast paced and evolving environment, so be prepared to adapt well to change

Role Responsibilities

  • Play a core role in the creation of engaging virtual tours, working as a design thinker and doer who specialises in helping to create visual experiences in the context of the built environment;
  • You will be responsible for listening to the Customers/Sales Team, understand their needs, be curious and question to gather the ideas needed to create the virtual tour;
  • You will work with a brief agreed with the Sales Team and will be responsible for producing creative ideas and concepts;
  • Develop and Deliver regular training in each show room, to the Sales Team;
  • Ensure that the Auto CAD software system provides the design and display required;
  • Prepare monthly data detailing the success of the designs completed;
  • To develop, maintain and manage the AutoCAD Software system;
  • To challenge existing processes and procedures on an ongoing basis,
  • To benchmark and make recommendations for the improvement of the Auto CAD Software system;
  • To review and optimise performance of the system - productivity levels and upgrade requirements
  • To establish and maintain regular communications with the Sales team, ensuring the focus is on meeting customer expectations;
  • To be responsible for the upkeep and maintenance of the Auto CAD software system;
  • To develop and implement the design skills matrix, delivering appropriate training to enhance skills and performance;


Person Attributes

  • A proficient user of CAD, Solid works and any rendering packages such as V-Ray, Stretch Up and Lumion;
  • Good working knowledge of design software such as Adobe InDesign, Illustrator and Photoshop;
  • Excellent knowledge of Excel;
  • An appreciation of current and next generation, new media applications and technologies and their potential impact on the business environment;
  • You must have a creative flair and be self-sufficient with strong design skills and a passion to execute the visual marketing needs;
  • You must be able to communicate ideas that inspire, inform and captivate Customers/Sales Team;
  • Excellent communication skills with the ability to communicate at all levels, face to face, verbal and written communication;
  • Good problem-solving skills with the ability to identify cost efficient solutions to problems;
  • A credible, robust character with a real, can do attitude;
  • Hands on, results focused, motivated to deliver in advance of deadlines;
  • Robust, energetic and tenacious;
  • Quality driven & professional, employing the highest levels of honesty, probity and integrity;
  • Analytical with good commercial acumen.

If your interested in this position please complete our form below.

Builders & Bricklayers

5 Star are looking to recruit experienced, time-served Builders & Bricklayers to join our talented build team. Fully employed or self-employed positions available.

To be considered for the role you must be in possession of a full, clean driving licence preferably with a valid CIS card.It is also imperative that you can demonstrate a proven track record of carrying out building and bricklaying duties to the highest of standards, have a professional and friendly persona and always take pride in the work that you do.

Successful applicants will be working on a wide variety of residential property home improvement projects such as Conservatory, Orangery and Garden Room extensions within Worcestershire and the West Midlands – though we always try to match jobs to be within 40 minutes drivetime.

If you’re interested in this position, please complete our form below.


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5 Star Windows & Conservatories is the trading name of 5 Star Constructions Services Limited and is a credit broker not a lender.

Credit is subject to application and affordability. Terms and conditions apply. £1000 minimum order value applies to all finance plans, with a maximum loan value of £50,000 and a minimum deposit of £99.00. Authorised and regulated by the Financial Conduct Authority. 5 Star Construction Services Limited, Worcester Road, Kidderminster DY10 1JR. (Registered No. 07576276, VAT No. 113 5715 40) is a credit broker and is authorised and regulated by the Financial Conduct Authority. Credit provided by Hitachi Personal Finance, a trading style of Hitachi Capital (UK) PLC, authorised and regulated by the Financial Conduct Authority (Register no. 704348).